Business Operations Staff

NEIWPCC Headquarters (Lowell, Mass.)

Samantha James, Business Operations Manager

 Samantha James
 Business Operations Manager
Samantha began her NEIWPCC career as the Meeting and Events Planner in November 2016. As the Business Operations Manager, Samantha coordinates and plans NEIWPCC conferences and Commission meetings, maintains office and information technology operations and equipment, and supervises administrative support and events staff. In addition, she provides executive support to the Executive Director. Samantha holds a B.S. in Business Administration from Salem State University. full bio

Vivian Frausto
Information Officer
Events and Operations Coordinator
As the Events and Operations Coordinator, Vivian provides logistic support to the planning and execution of meetings, conferences, trade shows and events, and financial invoice and database reconciliation. She conducts research and site selection, negotiates vendor and hotel contracts, and is responsible for all aspects of onsite management. Vivian also assists the Business Operations Manager with operational tasks including IT assistance, administrative support, and office resource management. Vivian joined NEIWPCC in August 2019 and holds a BA in International Affairs from Northeastern University. full bio

Alexandra Atkinson
Administrative Assistant
Alexandra provides administrative support to the Lowell staff. She supports both programmatic and business divisions, maintains equipment, and helps update the NEIWPCC website. Alex also supports the Human Resources and Water Resource Protection divisions, as well as the Executive Committee and Commission, the National Tanks Conference, and the State Revolving Fund (SRF). Alex holds an Associate’s degree from the Florida State College of Jacksonville.

Lee-Ann Wilder
Administrative Assistant
Lee-Ann provides administrative support to the Lowell staff, in general, and specifically, to the program staff of the Wastewater and Onsite Systems Division, Communications and Outreach, and the Executive Committee and Commission. She also assists with data processing and management of our AMS system and assists in the preparation of our quarterly reports. Lee-Ann holds a B.A. in both Communications and Fine Art from New England College. She joined NEIWPCC in March 2020.