Training and Supporting Massachusetts Environmental Professionals

NEIWPCC coordinates Massachusetts wastewater operator training, certification exams, and renewals. Classes associated with the Massachusetts operator training program and with certification exam preparation are included in NEIWPCC’s regional training catalog. NEIWPCC also maintains a list of licensed Massachusetts wastewater treatment plant operators.

This program began in 2005 and is managed by NEIWPCC on behalf of the Massachusetts Department of Environmental Protection and the Board of Wastewater Operator Certification.

Others involved with Massachusetts wastewater certification and/or training include the New England Water Environment Association, Massachusetts Water Environment Association, Mass Rural Water Association, U.S. EPA New England, Upper Blackstone Clean Water. Representatives of these organizations constitute a Training Advisory Committee (TAC) that steers the direction of the training program.

NEIWPCC similarly trains and certifies soil evaluators and system inspectors for the Commonwealth under Massachusetts Title 5, and co-leads the Massachusetts Wastewater Management Training Program.

Contact Information for Wastewater Operators


Michelle Jenkins, 978-349-2516 |
Operator Training Calendar
Training questions:
License questions:

  • Training
  • Registration for Training programs
  • Municipal and industrial exam review sessions
  • Library of reference books and videos
  • Applications for wastewater license, status change, reciprocity and others

Massachusetts Department of Environmental Protection (DEP)

John Murphy, 617-352-3375 |
MassDEP, Wastewater Operator Certification and Training, Bureau of Water Resources, Boston, MA

  • Exam types and grade levels
  • Emergency certifications
  • Plant grading
  • Approval of training hours

Massachusetts Water Environment Association (MAWEA)

774-276-9722 | email:

  • Membership information
  • Educational opportunities
  • Employment opportunities
  • MA WW operator training and certification schedules, applications, etc.
  • Quarterly meetings and technical sessions
  • Plant profiles of facilities in MA