Massachusetts Wastewater Operator Training and Certification

Since July 2005, the operator training, certification exams, and renewals have been fully coordinated by NEIWPCC, on behalf of MassDEP and the Board of Wastewater Operator Certification.

All renewal applications are submitted to NEIWPCC and will be processed and reviewed, along with the TCH (training contact hour) requirements.

NEIWPCC similarly trains and certifies soil evaluators and system inspectors for the Commonwealth under Massachusetts Title 5.

Others involved with or assisting in wastewater certification and/or training are as follows:

  • New England Water Environment Association,
  • Massachusetts Water Pollution Control Association,
  • Massachusetts Rural Water Association,
  • U.S. EPA – New England,
  • Upper Blackstone Water Pollution Abatement District.

Representatives of these organizations have formed a Training Advisory Committee (TAC) that steers the direction of the wastewater operator training program.

MassDEP and the Board of Certification will continue to be involved by continuing to approve courses for TCHs, grading of treatment plants, developing questions for the certification examination, and issuing emergency certifications and other statutory requirements.

NEIWPCC’s comprehensive Training Catalog includes our current regional training courses, along with classes associated with the Massachusetts operator training program (preparatory courses for certification exams). Registration fees now reflect the increased need for the program to be self-supporting. In addition, credit card payments are now accepted.

For information on how to become a wastewater treatment plant operator in Massachusetts, please view our short webinar, Becoming a Certified Wastewater Operator in Massachusetts (the slides in this webinar may be viewed separately here), and/or download our “How To” document.

Important Contact Information for Wastewater Operators

To assist wastewater operators, the following contact list is being provided.



  • Training
  • Registration for Training programs
  • Municipal and industrial exam review sessions
  • Library of reference books and videos
  • Applications for wastewater license, status change, reciprocity and others

Massachusetts Department of Environmental Protection (DEP)

John Murphy
Wastewater Operator Certification and Training
Bureau of Water Resources
Boston, MA

  • Exam types and grade levels
  • Emergency certifications
  • Plant grading
  • Approval of training hours

Massachusetts Water Pollution Control Association (MWPCA)


  • Membership information
  • Educational opportunities
  • Employment opportunities
  • MA WW operator training and certification schedules, applications, etc.
  • Quarterly meetings and technical sessions
  • Plant profiles of facilities in MA